Frequently Asked Questions
SHIPPING & ORDERS
You will receive an email confirming that the order has been placed. Once the order is shipped, you will receive a second email with the tracking information.
Ordered the wrong wall art? No problem! You can contact us within one hour to change or cancel your order. Just reach out to us here.
At the moment, we only ship to Canada. But we plan to ship internationally soon!
If you are in Montreal and you place your order before 12 PM, you will get same-day delivery. For the other parts of Canada, however, shipments will take between two to three days before they arrive at your door.
We accept Paypal, Master and Visa credit cards.
You will be charged in Canadian dollars.
Please email us at firstname.lastname@example.org immediately with your order number and new address. Please write “URGENT - Wrong Address” in the subject line.
RETURNS & REFUNDS
Please visit our refund policy page to read our policy.
We're so sorry that this happened to you! Please get in touch with us immediately so we can make this right. Make sure you include the following details:
- Order number and shipping address
- Details of the missing, incorrect, or damaged products
- Photos of the damage or the incorrect item
PRODUCT & SIZE
Right now, we can’t customize the panels, but we hope to make this option available soon.